AYRO Frequently Asked Questions (FAQ)

What types of vehicles does AYRO offer?

AYRO and its partners design, engineer and manufacture purpose-built electric vehicles to enable sustainable commercial fleets.

The Club Car Current comes in flat bed, pickup, and van box configurations, and is the only zero-emission, light duty EV optimized for the needs of any college, hospital, hotel or other campus.

AYRO’s 311 autocycle was the first all-electric three wheeled vehicle of its kind, designed to serve a wide range of business and consumer needs. Since launching the 311 in 2018, delivery and microdistribution needs have increased exponentially. Now we are developing the next-generation AYRO 311X: a customizable all-electric vehicle with longer driving range and improved features to better serve delivery needs.

Gallery’s mobile hospitality vehicles are built on the original Club Car 411 and are customized to deliver on-the-go food and beverage solutions to customers at the point-of-demand.

Most recently, AYRO has also coordinated with several partners to develop the Electric Vaccine Vehicle (EVV). It is designed and built specifically to meet the needs of on-demand and mobile clinics for COVID-19 virus testing and vaccine administration.

How do I purchase an AYRO vehicle?

AYRO has a number of leading marketing, sales, and service partners that serve North America and global expansion markets. Commercial customers interested in ordering vehicles can submit a customizable request through our retail partner Club Car, visit build.clubcar.com to customize for your application. Larger-scale AYRO fleet requests are facilitated by our fleet management partner Element. Any inquiries for the Electric Vaccine Vehicle (EVV) should be submitted here. Contact Gallery Carts to inquire about their mobile hospitality solutions.

What are the benefits of purpose-built commercial EVs, or electric utility vehicles?

Electric commercial fleets provide a wide range of benefits, including but not limited to:

  • Lower operating costs: With fewer moving parts resulting in less maintenance and repairs, and taking into consideration the cost of electricity vs. gas/diesel fuels, our purpose-built EVs have the potential to deliver an average annual operating cost that’s 50% less when compared to their gas-powered counterparts.
  • Improved logistics: The Current is ideal for low-speed logistics and cargo services, it has the agility and versatility that’s essential in a campus environment, filling the gap between full-sized trucks and small utility carts. Once commercially available, the 311X will provide the same benefits with the range, speed and dexterity to navigate urban, last mile and targeted delivery landscapes.
  • Meet sustainability targets: All AYRO vehicles meet CARB certification for zero-emissions. Electrifying a commercial fleet supports broader sustainability initiatives by helping to decarbonize transportation.
  • Customized for customer needs: The Club Car Current has a variety of features and configurations available, ensuring the vehicle can meet the needs and preferences of nearly any fleet or facility manager..

How do EV fleets support corporate sustainability targets?

AYRO’s Electric vehicles produce zero emissions, and deliver a carbon-neutral footprint. This is a requirement for any transportation and logistics operation or institution to achieve their sustainability goals. Many institutions are recognizing this connection and the importance of meeting their targets. For example, college and university campuses across the country are moving their vehicles away from fossil fuels and are switching to EVs. Out of the 261 schools included in a collegiate clean energy report from Environment America, 88 percent have at least one EV.

How long does it take to charge an AYRO vehicle?

AYRO vehicles are capable of charging from different sources. Where EV charging infrastructure does not exist the vehicles can charge from standard 110V/20A electrical sockets in <8hrs. Where higher voltage charging stations are present vehicles can rapid charge in <2.7hrs.

Do you serve customers outside of the U.S.?

We do not sell directly to customers, but any commercial customer can submit a customizable order through our retail partners Club Car or Element. AYRO is currently focused on the US, Canadian and Mexican markets; however, we have plans to expand internationally in the future.

How do AYRO vehicles perform in the snow? Do they include climate control?

Businesses looking to deploy electric fleets nationwide can be confident that AYRO vehicles will perform in all conditions—snow, sleet or rain.

The Current has two-wheel Rear Wheel Drive and can operate in colder climates where snow is common. It also has heating and ventilation to ensure drivers are comfortable.

The 311X will be fully enclosed and include heat and AC, and will feature Front Wheel Drive. Climate control features are critical for driver comfort and for food safety.

What is the lifetime of the battery system?

There are a variety of factors that impact traction battery life, the main batteries that power the drive system, including but not limited to battery chemistry, driving style, and outside temperatures. AYRO vehicles offer two types of battery chemistry: VRLA (Valve Regulated Lead Acid and Li NMC (Lithium Nickel Manganese Cobalt).

In normal conditions either battery chemistry will provide solid service life for most applications. Best practices are provided in the Operators Manual.

How fast do AYRO vehicles go?

This is application dependent. LSV configurations can be registered and licensed to operate at 25 mph on streets with posted speeds up to 35 mph1 while non-LSV can be programmed to travel at either 15 mph or 20 mph depending on the guidelines of the localized property they operate on.
The Club Car Current is a low-speed electric vehicle (LSEV) which has many benefits for businesses. For example, it can operate throughout university and corporate campuses—including on roads and within buildings—and it is permitted in car-free zones, which are becoming more popular in cities around the globe.
The 311X will be street legal and reach higher speeds to accommodate delivery on city streets and major roadways. AYRO vehicles support food quality and safety and can reduce wait times. This boosts customer satisfaction and increases the likelihood of repeat business.

What businesses are using AYRO vehicles today?

Versatile enough for any microdistribution task, AYRO EVs are currently serving food on university campuses; supporting local delivery for restaurants; and moving goods and equipment around government or corporate campuses, hospitals, hotel resorts, sports stadiums and airports. Explore our client case studies to learn more.

How much does an AYRO electric vehicle cost?

For light duty trucks, visit build.clubcar.com to access pricing for a standard or custom configuration that best suits your application needs.

Are there any financing options?

AYRO partners with Element Fleet Management to offer clients their suite of fleet management services spanning the vehicle lifecycle. The collaboration allows clients interested in AYRO vehicles to benefit from Element’s experienced strategic consulting team to help select, finance, and optimize their fleets for cost savings, driver safety, and reduced environmental impact. In addition, Element’s commercial sales team offers AYRO EVs and Element’s industry-leading service partner network to provide appropriate maintenance, accident repair, transport, roadside assistance, and other on-road services to ensure client satisfaction and real-time support.

Are there any tax incentives for AYRO vehicles?

Federal and state laws and incentives for EVs are constantly changing. We recommend visiting the U.S. Department of Energy to find the most up-to-date information on Federal Tax Credits and Other Incentives that are available, as well as checking with your local state and energy providers.


Footnotes:
1 Check your local regulations and ordinances as to whether the EV may be operated legally on public streets, and if so, under what conditions.